What our trust badges mean for you
Each cleaner listed on Clean Genies earns trust badges based on specific qualifications, experience, and service standards. These badges make it easy for you to compare cleaners, understand what sets them apart, and book with total confidence.
Look for the badges that match your priorities, from background checks to eco-friendly practices and everything in between.
Here’s how we help you book with confidence
Finding the right cleaner should feel easy, not like a gamble. At Clean Genies, we carefully vet every cleaner before they are listed. Cleaners cannot pay to appear or earn badges. Those are awarded based on real credentials and service quality. You can browse trusted pros, check pricing and availability, and book with secure payments all in one place.
We vet every cleaner
Before any cleaner appears on Clean Genies, we take the time to get to know them. Not just their skills, but their story. We look for professionals who take pride in their work and consistently earn trust.
Find your perfect match
Explore trusted local cleaners. Check availability, review badges, and discover the one that best fits your home and preferences through a simple and seamless experience.
Book with total peace of mind
Once you book, you can sit back and relax. Manage your cleanings online and if anything doesn’t go as expected, we’re always here to make sure things go smoothly.
What makes Clean Genies different?
Verified Cleaners Only
Verified Cleaners OnlyAt Clean Genies, trust is the foundation of everything we do. Every cleaner on our platform goes through a careful screening process that includes background checks and experience validation. We take the time to ensure you are choosing from a network of dependable professionals who care about the quality of their work.
💳 Online Secure Booking
Booking a cleaning service should be simple, modern, and stress free. With Clean Genies, you can browse available professionals, see pricing, and book directly online in just a few clicks. There is no need to wait for callbacks or worry about unclear costs. Your payment is processed safely and only after the job is complete. It is a fast, secure, and transparent experience designed around your convenience.
📅 Personal Customer Portal
Take control of your cleanings with ease. Every Clean Genies customer receives access to a personal dashboard where you can manage bookings, view upcoming appointments, leave notes for your cleaner, and update preferences at any time. You can track your service history, save payment methods, and receive real time updates all from one place. It is a simple and secure way to stay organized and fully in charge of your home care.
Clean Genies Badge System
Clean Genies Badge SystemThe Clean Genies platform was built by experienced house cleaners, so we know what quality looks like. Our Genie Badge System highlights professionals who consistently deliver exceptional results based on real customer feedback, reliability, and satisfaction. These badges are earned, never paid for, and help you quickly recognize top performing pros. It is our way of making your choice easier and making sure the best cleaners rise to the top.
These reviews were collected during our early service days, before launching the Clean Genies platform. Today, we are building on that same level of care, now with even more flexibility, trusted cleaners, and support for your busy life.
Why Cleaners Love Clean Genies
We know that great cleaners do more than just clean. They care about their work, they show up on time, and they take pride in helping people feel good in their homes. We believe they deserve more than just another gig app. They deserve a platform that actually supports them.
We have done the work ourselves, so we understand what it takes to earn a customer’s trust. That is why we created Clean Genies. It gives independent cleaners the freedom to grow their own business, the tools to stay organized, and the support they often do not get. Our goal is simple. Help cleaners succeed while doing what they do best.
Cleaners choose us because:
✅ They control their own schedule and accept only the jobs they want
✅ They set their own prices and keep everything they earn, minus only credit card fees
✅ They work with reliable clients who value professionalism and quality
✅ They receive support, including access to Maid Training Academy to earn their certification badge
✅ We cover the cost of their background check to help build trust from day one
✅ They use a mobile app to manage their bookings, calendar, messages, payments, and reviews all in one place
✅ They save time with automatic customer appointment reminders, automatic scheduling and payment processing
Clean Genies was built for cleaners who want more than just leads. We are here to help you grow, stand out, and do what you love with confidence.
Questions? We’ve got answers
How do I know the cleaner is trustworthy?
Every cleaner on Clean Genies is background checked and verified before they ever appear on the platform. We review their experience, references, and conduct an interview to make sure you’re choosing from professionals who truly care about their work.
Can I rebook the same cleaner?
Yes. If a cleaner is available, you can rebook them directly from your customer portal. Many of our customers build ongoing relationships with their favorite pros.
Do cleaners bring their own supplies?
Most cleaners bring everything they need, including vacuums and eco-friendly cleaning products. Each profile clearly lists what’s included so you know exactly what to expect.
How do I pay for my cleaning?
All payments are processed securely through Stripe on the Clean Genies platform. Your card is only charged after the service is complete. You’ll never need to exchange cash or send payments manually.
What if I need to cancel or reschedule?
No problem. You can update or cancel your appointment anytime through your dashboard. We just ask for 24 hours’ notice so your cleaner can adjust their schedule.
What happens if something goes wrong?
We’ve got your back. If anything doesn’t go as expected, our support team is here to help. We’ll work with you and your cleaner to make it right.
Are the cleaners employed by Clean Genies?
No. Cleaners on our platform are independent professionals. We carefully vet them and support them with tools to succeed, but they set their own prices and schedules.
How is Clean Genies different from a typical cleaning company?
Clean Genies is a marketplace, not a one size fits all cleaning service. That means you can browse individual cleaner profiles, see reviews, compare badges, and choose the best fit for your home. It’s cleaning with more choice, more flexibility, and full transparency. The platform was also built by cleaners with real hands-on experience. We know what matters most for both the people booking and the professionals doing the work.
Where is Clean Genies available?
We are currently serving homeowners in Cary, Apex, and Raleigh, North Carolina. We are growing quickly and plan to expand to more nearby areas soon. If we are not in your city yet, stay tuned because we might be there before you know it.
Ready to book a trusted cleaning pro?
Browse trusted cleaning professionals, explore their profiles and badges, and book the one that feels right for your home. Everything is handled in one simple place, with clear pricing and no surprises.